Business Analysis

Good business analysis can make the difference between ticking the boxes and adding value. Business Analysis enables change within businesses and organisations. Changes are often dictated by market or regulatory requirements. Change management may also be required as business continually strive to lower their risk and increase efficiency.

In our experience the single most important distinguishing factor is industry knowledge. Our business analysis consultants all have years of hands on experience in banks and other multinationals. We have initiated and delivered change projects and process improvements. We are able to add value from the start, mid-flight or delivery. This allows us to make recommendations that deliver value to stakeholders.

Below are some of the key steps that our Business Analysis consultants follow:

1. Orientation

Understanding the environment enables the business analyst to hit the ground running and play an effective and confident role in the project
Clarifying role in order to create deliverables that meet stakeholder requirements
Identifying key stakeholders and engaging them to define objectives and scope,
Identify subject matter experts to ensure that objectives and scope are realistic
Reviewing project history to avoid duplication of work and learning from previous lessons
Identifying the applications and business processes to help define the current state
2. Defining the Primary Objective

Discovering and obtaining agreement on the business requirements early and before scope is key to successful project delivery.

  • Identifying key stakeholder expectations
  • Managing expectation gaps so that all key players are on the same page
  • Ensuring business objectives are clear and actionable

3. Defining the Scope

Clear scope sets the parameters of the project for all key players and ensures that project delivery is not impacted by scope creep which can impact resources.

  • Determining the nature and extent changes will ensure primary business objectives are met.
  • Obtaining sign-off to a scope statement which has been reviewed and agreed by key business and technology stakeholders.
  • Reviewing the business justification to ensure that the project is delivering the expected business objectives

4. The Business Analysis Plan

The business analysis plan will bring clarity to the business analysis process that will be used to successfully define the detailed requirements for this project

  • Identifying all the deliverables in context of the objectives, scope, project methodology, and any other key aspects.
  • Identifying the stakeholders who will ultimately sign off on each deliverable.
  • Setting the timelines for each deliverable.

5. Define the Functional Requirements

Clear, concise, and actionable requirements, ensure successful implementation.

  • Engaging with the business and stakeholders to understand and elicit their requirements
  • Analyzing the requirements and other pertinent information to prepare the first draft of the detailed business requirements documents(s) deliverables.
  • Engaging business business and technology stakeholders to review each deliverable to identify any gaps in coverage

6. Support the Technical Implementation

Supporting the implementation team fulfill the intended benefits of the project and ensure the investment made realizes a positive return.

  • Reviewing the design solution to ensure that all business requirements are being met.
  • Analysing the design solution for the possibility to meet additional business requirements within the budget and scope of the project.
  • Updating the requirements documentation to facilitate the the technology design and implementation process.
  • Engaging with assurance teams to ensure they understand the business context for the technical requirements. This responsibility may include reviewing test plans and/or test cases to ensure they represent a clear understanding of the functional requirements.
  • Being the main point of contact to help resolve any issues that arise during the technical design, technical implementation, or testing phases of the project.
  • Ensuring up-to-date documentation is available for all key players and that appropriate stakeholders are involved in all decisions about any changes to the requirement.
  • Leading UAT (user acceptance testing) to ensure that any bugs are recorded and fixes implemented to meet the business requirements.

7. Helping the Business to Implement the solution

Ensuring all members of the business community are prepared for the changes.

  • Analysing and developing current and future state documentation that specifies the changes required.
  • Providing UAT/workshops to end users so that they understand and can follow the new process or system.
  • Engaging business managers to update organisational assets affected by the business process and system changes.

8. Evaluation

Showcasing a successful project often drives further interest by sponsors and stakeholders even from other areas.

  • Identifying all the business objectives that have been fulfilled and the value created by them.
  • Presenting the results to the business stakeholders project sponsor, stakeholders, and other interested
  • Recommending spin-off projects that would add further value by reducing risk and increasing efficiency.

ISRC consultants Ltd have a talent pool of consultants who are ready to help your change projects.